Keep the order connected from the first request through production and payment.
For manufacturers, the same order can pass through sales, planning, the shop floor, and finance in several different forms. We rewire how that work moves, so your people can see what was promised, what changed, and what needs to happen next.
At Ledwell, a CRM built around the sales team's work reached its first production release eight weeks after kickoff.
The order changes. The information doesn't always follow.
A customer revises a drawing after the quote, a material delivery slips, and the production schedule changes. Someone updates a spreadsheet, someone else updates the ERP, and the team on the floor may still have yesterday's instructions. Those gaps cost time and make the margin harder to trust.
Requests and revisions
Sales retypes customer requests and quote details into the ERP, while drawing changes and approvals sit in email.
Capacity and materials
Planners reconcile machine time, crew availability, and material shortages before they can give a customer a dependable date.
Production and quality
The office has to call the floor for status, and quality holds or rework don't always reach the people planning the next job.
Margin and cash
Extra labor, scrap, and revised requirements are hard to trace to the order. Shipping records and billing need another round of checking.
Build around the way your orders move.
Runpoint Foundation connects customer requests, approved quotes, revisions, and job records with the tools your team uses to plan and make the work. We start with a specific handoff, agree on which information each team needs, and connect it to the existing ERP where appropriate.
Help the team find what matters in the order.
With approved drawings, quote history, and current job records connected, AI can help prepare a quote, summarize a revision, or flag missing information before a job is released. Your people review the work and keep control of prices, schedules, and quality decisions.
We started with the sales team's daily work.
Ledwell's CRM is in production for its sales team. The first production release arrived eight weeks after formal kickoff, and requested changes during the build were usually turned around the same day. That work gives us a concrete manufacturing example of starting with one team's needs and building around them.
A good fit when people spend too much time chasing the order.
We work with manufacturers where a costly handoff is visible, the people doing the work can help shape the fix, and leadership can measure whether it improves quoting time, production visibility, margin, or cash collection.
Signals the fit is there
- Customer and order details copied between the ERP and spreadsheets
- Frequent revisions that affect price, materials, or delivery dates
- Production and quality status gathered by calls or walking the floor
- Job costs and billing delays that are difficult to explain
Good first builds
- 01Customer requests, quote preparation, and revision tracking
- 02Capacity and material checks before confirming a schedule
- 03Production status and quality holds tied to each order
- 04Shipping records connected to billing and job margin
Show us where an order loses time or margin.
We'll map the handoff with your team, measure the current cost, and choose a first build with a result you can check.