Radically better businesses. Here is what changed.
Each engagement began with one workflow the company wanted to improve and grew into a broader change in how it runs.
Replaced ServiceTitan and BuildOps with software Smith Mechanical owns.
Runpoint delivered the field-service platform for a fixed fee.
$200,000 in first-year license costs saved.
Smith Mechanical owns the platform and can extend it as the company changes.
One field-service platform, from dispatch through invoicing.
The delivered system includes a mobile experience, a client portal, payment reconciliation, and agent connections.
Built a CRM around Ledwell's sales process.
Accounts, contacts, opportunities, and notes came together in one focused workspace.
From formal kickoff to production in eight weeks.
Multiple change requests could arrive in a day, and most were turned around that same day.
The sales team uses it and helps shape what comes next.
Direct feedback from the team continues to guide product improvements.
A net-new internal tool for project staffing.
Their staffing used to live in a Slack channel: "looking for this purple unicorn." We scraped LinkedIn and resumes, built a richer matching engine, and folded it into the day.
Production features shipped in about one-third the prior time.
The first tools landed well and earned the trust to contribute production code inside the firm's main platform.
Transforming their software development lifecycle and product team.
The delivery model is now influencing how developers and QA use coding agents, automated testing, and tighter review loops.
Built a repeatable path through the training-platform migration.
Course content, customer configurations, learner records, certificates, and progress data moved together.
Three times the work in less than half the time.
The client reported that Runpoint's work cost about one-fifth of the prior investment.
Reusable components are in place for the work after migration.
The provider can keep hardening the platform, improving analytics, and automating course creation.
Turned an incoming RFP into a guided sales workflow.
The system reads the request, matches creators, drafts personalized vetting emails, and records every reply.
A whole afternoon of creator vetting now happens in one pass.
The team no longer has to write dozens of separate emails or cross-check several Sheets before responding.
Every seller starts with the RFP agent in Slack.
Backed by roster, inventory, and relationship data Backyard Ventures owns, the agent is used several times by each seller on a typical day.
We name clients only after they say yes. References available now.
We rebuilt how our own company runs before we offered it to anyone else.
We replaced the software we rented with one system we own. Our client records, projects, cash and hiring run on it, fed by notes from every meeting.
- 2 days → 1 hour
- From a kickoff call to a client-ready proposal
- 1 day
- To move from hiring one person at a time to a vetted bench of partners
