runpoint.

Foundation by Runpoint

Your own replacement for ServiceTitan, live in two to three months.

We have already built field service software that replaced ServiceTitan and BuildOps, so dispatch, work orders, the technician app and invoicing are tested before we start.

Smith Mechanical saved $200,000 in license fees in its first year.

Read the Smith Mechanical story
The owner of a mechanical contractor and his office manager talk over a laptop at the front counter, with ductwork, a rooftop unit and a service van in the shop behind them.

Dispatch, jobs, equipment and billing run on one system with your name on it.

Click through Tallwater, a sample mechanical contractor, to see the screens your office would use every day.

Illustrative screens for Tallwater, a sample contractor. Fictional data.

We've replaced ServiceTitan before, so most of your system exists before we start.

So the months go into the way your company dispatches, prices and bills.

Starting from software we have already built cuts a six-month build to two or three
Starting from software we have already built cuts a six-month build to two or three
Built from scratchBuilt on Foundation
Time to a working systemAbout 6 months2 to 3 months
Runpoint's build estimates. Smith Mechanical's platform replaced ServiceTitan and BuildOps.

Smith Mechanical's system already runs dispatch, the technician app, customer records, inventory, fleet, labor time, invoicing and payments matched to the right invoice.

For your company, we can also build in AI that drafts quotes from a technician's notes, keeps each unit's history current and helps your dispatcher decide who goes where.

How Smith Mechanical replaced ServiceTitan and BuildOps

Moving off ServiceTitan is planned around your contract dates and your records.

The last weeks overlap with your old software, so your people switch only once the new system works for them.

  • Your records come with you

    Moving your customers, equipment and job history into the new system is part of the build.

  • Timed to your renewal date

    We plan the switch around when your contracts end, so you aren't paying for two systems longer than you have to.

  • Your people try it before it goes live

    Your office and technicians test it before launch and help us refine it.

A dispatcher on a headset at a desk with two monitors, service vans in the yard outside

Foundation is where the building happens, after we listen and you approve the plan.

Every system we build for a contractor goes through the same four steps.

  1. 01 · Papercuts

    Find what to fix

    About two weeks

    We listen to your people and rank what slows them down.

    Papercuts

  2. 02 · Decisions

    Approve the plan

    Answers within two days

    Your leaders click through working screens and tell us what to change.

    Decisions

  3. 03 · Foundation

    Build the system

    Two to three months

    We build your system on software we have already built and tested.

  4. 04 · After launch

    Keep it running

    Ongoing

    We look after it, or we train someone on your team to do it.

    After launch

Which software would you stop paying for first?

Tell us what you run today, and two weeks of discovery will show what replacing it would take and what it would save.

Start with two weeks of discovery