runpoint.
Two service technicians working on a rooftop unit before sunrise, one checking a tablet
runpoint.

A year ago, replacing ServiceTitan would have been unthinkable.

Now we replace it with software you own, built with AI from the start, for one fixed fee and live in two to three months.

Start with two weeks of discoverySee what Smith Mechanical saved
02Pay once

Smith Mechanical replaced ServiceTitan and BuildOps, and saved $200,000 in the first year.

The build was a fixed fee, it paid for itself within the year, and Smith owns every part of it.

A technician checking a pressure gauge on a rooftop unit at sunset

  • Ready in two to three months.

    We start from pieces already built and tested. Ledwell, a truck builder, was live in eight weeks.

  • Pay for it once.

    One fixed fee for the build, with no charge per technician and no license to renew.

  • Own the software and the data.

    The code and every customer record are yours, so you can change how dispatch works without waiting on a vendor.

  • Keep it running after launch.

    We look after it, or we train someone on your team to do it.

Read the Smith Mechanical story See how the payback works

03Field software

Dispatch, work orders, inventory and invoicing run on one system.

Your office sees every technician's day and every call still waiting, all on one board.

Illustrative screens for Tallwater, a sample contractor. Fictional data.
See every screen
04AI

Because you own the records, AI can work with your jobs, equipment and invoices.

You decide which AI tools can use your data and what they're allowed to change.

A technician working inside a rooftop unit while a colleague records what he finds on a tablet

  • Quotes drafted from the technician's notes.

    A visit's notes, photos and parts become a draft quote for the office to check and send.

  • Equipment records kept current from every visit.

    What a technician finds on a unit goes into its history, so the next visit starts with the facts.

  • Help deciding who goes where.

    AI suggests which technician fits a call from skills, location and the day's schedule, and your dispatcher decides.

  • Voice notes from the field, sorted for you.

    During discovery, technicians send voice notes about what slows them down, and AI writes up and sorts every one.

Our engineers build with AI too. We use whichever AI model does the job best, and because the software is yours, you can switch.

05How it works

Every build goes through four steps, and the first one takes two weeks.

You can buy the two weeks of discovery, which we call Papercuts, on its own, and you keep the ranked list of what to fix and a first build plan.

A paper model of four rising platforms: one figure writing at a desk, two studying a map of cards, one joining two blocks, and a group around a larger building
  1. 01 · Papercuts

    Find what to fix

    About two weeks

    We listen to your people and rank what slows them down.

    Papercuts

  2. 02 · Decisions

    Approve the plan

    Answers within two days

    Your leaders click through working screens and tell us what to change.

    Decisions

  3. 03 · Foundation

    Build the system

    Two to three months

    We build your system on software we have already built and tested.

    Foundation

  4. 04 · After launch

    Keep it running

    Ongoing

    We look after it, or we train someone on your team to do it.

    After launch

What two weeks of discovery gets you
“This is FINALLY the conversation I wanted to have… nobody else is leveraging AI like this.”
Greg Vasey, Smith Mechanical
“Runpoint was able to take on multiple requests for changes each day and turn them around...usually the same day. It was very impressive.”
Gabe McBride, Director of Sales, Ledwell

When does your ServiceTitan contract renew?

Start with two weeks of discovery, bought on its own, and we'll come back with what to fix first and a plan timed to your renewals.

Start with two weeks of discovery